FAQs

Ashley Schroder avatar Karen Brady avatar Iona Bird avatar +3
43 articles in this collection
Written by Ashley Schroder, Karen Brady, Iona Bird and 3 others

A2X for Amazon - Accounts Mapping: Transaction Type Categories

Iona Bird avatar
Written by Iona Bird
Updated this week

Raising cases with Amazon Seller Support

Tips for getting your issue resolved quickly using Amazon Seller support
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Written by Jana Kohut
Updated over a week ago

Why is my settlement 'on hold' and how do I release it?

What to do when you settlement is on hold and what it means.
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Why Does it Show "Archived or Missing" in the Settlement Status ?

S
Written by Steven Waters
Updated over a week ago

How to balance or reconcile your Amazon 1099K to Amazon reports and A2X reports: Step by Step Complete Guide

Need to Balance your 1099K to Amazon Seller Central Reports? Need to Balance your 1099K to A2X Reports?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon Settlement Inconsistency Detected

Settlement Inconsistency - Inconsistent Amazon Settlement
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Why do my settlements have a different currency than Amazon deposits?

Amazon converts the funds before depositing them in my account
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Status Indicators: What do they mean?

Settlement list icons: Taxes, Accounts, Costs, Sent, Marketplace
Jai Hunter avatar
Written by Jai Hunter
Updated over a week ago

Payable to Amazon / Successful Charge: What are they and how do I account for them?

Amazon Payable Amounts
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

A2X and the GDPR

Learn more about GDPR, privacy policy changes and your consent
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Understanding Amazon Transactions

What do these Amazon transactions mean?
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Amazon Lending

How to account for interest on your Amazon Loan
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Amazon Settlement formats: V1 and V2 flat file

Amazon settlement report formats: V1 and V2, and how to switch between them
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

How to do Bulk Actions on Settlements or Payouts

What are Bulk Actions used for? You can mass refresh, delete or send settlements. Send all settlements in one operation.
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

What are Amazon Pay by Invoice (Business settlements) and how do they work?

Amazon Pay by Invoice settlements (business settlements) are typically smaller, and on a different payment cycle
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

What is Marketplace Facilitator Tax and how do I account for it?

MarketplaceFacilitatorTax-Principal MarketplaceFacilitatorTax-Shipping
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Can I track FBA shipments for sales through other channels such as Etsy, Magento or eBay?

Handling multi-channel non-amazon sale shipments in A2X
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

How to reconcile Seller Central Payments Screen to the A2X settlement summary

Helping you match what you see in Amazon Seller Central to A2X summary transactions
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

How long does it take for settlements to appear in my A2X account?

When will A2X fetch your Amazon settlements
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

How do I add multiple A2X accounts to one User login

Easy access and toggle between multiple Amazon and A2X accounts
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Can I change my Google Account? Can I invite other users to my Account?

Invite using other email address, including another that you use
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Does A2X handle sales and fees from other channels such as Magento, Walmart or eBay

Importing the sales, fees and other transactions from Magento, Walmart, BigCommerce or eBay into Xero or QuickBooks Online
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Does A2X actually import the individual Amazon orders? Or does it only do the consolidated entries?

What is imported in the settlements from Amazon
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

How does A2X convert a foreign currency to my home currency so I can reconcile deposits?

Handling and reconciling foreign currency Amazon Invoices/Journals against Amazon deposits
Karen Brady avatar
Written by Karen Brady
Updated over a week ago
Amazon Marketplaces and Regions

What are Amazon Accounts and Amazon Markets?       

Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

What is an Amazon Marketplace Region?

How does A2X connect to different Amazon regions and marketplaces?
Karen Brady avatar
Written by Karen Brady
Updated over a week ago

Amazon US Marketplace and A2X

Amazon United States (amazon.com) Does A2X work with the Amazon US Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon CA Marketplace and A2X

Amazon Canada (amazon.ca) Does A2X work with the Amazon CA Marketplace?
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Written by Iona Bird
Updated over a week ago

Amazon MX Marketplace and A2X

Amazon Mexico (amazon.mx) Does A2X work with the Amazon MX Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon AU Marketplace and A2X

Amazon Australia (amazon.com.au) Does A2X work with the Amazon AU Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon India Marketplace and A2X

Amazon India (amazon.in) - Does A2X work with the Amazon IN Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon UK Marketplace and A2X

Amazon United Kingdom (amazon.co.uk) Does A2X work with the Amazon UK Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon EU Marketplaces and A2X

Amazon Europe (amazon.fr, amazon.it, amazon.de, amazon.es) France, Spain, Italy, Germany Does A2X work with the Amazon EU Marketplaces?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon JP Marketplace and A2X

Amazon Japan (amazon.jp) - Does A2X work with the Amazon Japan Marketplace?
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Written by Iona Bird
Updated over a week ago