FAQs

Ashley Schroder avatar Iona Bird avatar S +4
45 articles in this collection
Written by Ashley Schroder, Iona Bird, Steven Waters and 4 others
General FAQS

Does A2X actually import the individual Amazon orders? Or does it only do the consolidated entries?

What is imported in the settlements from Amazon?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

How does A2X convert a foreign currency to my home currency so I can reconcile deposits?

Handling and reconciling foreign currency Amazon Invoices/Journals against Amazon deposits
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Can I track FBA shipments for sales through other channels such as Etsy, Magento or eBay?

Handling multi-channel non-amazon sale shipments in A2X
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Understanding Amazon Transactions

What do these Amazon transactions mean?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

A2X and Making Tax Digital

Does A2X for Shopify and Amazon comply with Making Tax Digital?
Elspeth Cordray avatar
Written by Elspeth Cordray
Updated over a week ago

How long does it take for settlements to appear in my A2X account?

When will A2X fetch your Amazon settlements
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Status Indicators: What do they mean?

Settlement labels: Taxes, Accounts, Costs, Sent, Marketplace
Jai Hunter avatar
Written by Jai Hunter
Updated over a week ago

Why is my settlement 'on hold' and how do I release it?

What to do when you settlement is on hold and what it means.
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Why do my settlements have a different currency than Amazon deposits?

Amazon converts the funds before depositing them in my account
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon Lending

How to account for interest on your Amazon Loan
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

What is Marketplace Facilitator Tax and how do I account for it?

MarketplaceFacilitatorTax-Principal MarketplaceFacilitatorTax-Shipping
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

What are Amazon Pay by Invoice (Business settlements) and how do they work?

Amazon Pay by Invoice settlements (business settlements) are typically smaller, and on a different payment cycle
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Payable to Amazon / Successful Charge: What are they and how do I account for them?

Amazon Payable Amounts
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Raising cases with Amazon Seller Support

Tips for getting your issue resolved quickly using Amazon Seller support
Jana Kohut avatar
Written by Jana Kohut
Updated over a week ago

A2X and the GDPR

Learn more about GDPR, privacy policy changes and your consent
Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago
Amazon Marketplaces and Regions

What is an Amazon Marketplace Region?

How does A2X connect to different Amazon regions and marketplaces?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

What are Amazon Accounts and Amazon Markets?       

Ashley Schroder avatar
Written by Ashley Schroder
Updated over a week ago

Amazon US Marketplace and A2X

Amazon United States (amazon.com) Does A2X work with the Amazon US Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon CA Marketplace and A2X

Amazon Canada (amazon.ca) Does A2X work with the Amazon CA Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon MX Marketplace and A2X

Amazon Mexico (amazon.mx) Does A2X work with the Amazon MX Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon UK Marketplace and A2X

Amazon United Kingdom (amazon.co.uk) Does A2X work with the Amazon UK Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon EU Marketplaces and A2X

Amazon Europe (amazon.fr, amazon.it, amazon.de, amazon.es, amazon.nl). Does A2X work with the Amazon EU Marketplaces?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon AU Marketplace and A2X

Amazon Australia (amazon.com.au) Does A2X work with the Amazon AU Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon JP Marketplace and A2X

Amazon Japan (amazon.jp) - Does A2X work with the Amazon Japan Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon India Marketplace and A2X

Amazon India (amazon.in) - Does A2X work with the Amazon IN Marketplace?
Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Amazon SG Marketplace and A2X

Amazon Singapore (amazon.sg) Does A2X work with the Amazon SG Marketplace?
Cecilia Pizarras avatar
Written by Cecilia Pizarras
Updated over a week ago

Amazon AE Marketplace and A2X

Amazon United Arab Emirates (amazon.ae) Does A2X work with the Amazon AE Marketplace?
Cecilia Pizarras avatar
Written by Cecilia Pizarras
Updated over a week ago