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FAQs
FAQs
Auto-Post settings
How do I connect multiple A2X accounts under my premium subscription plan?
How do I set up my multi-channel subscription?
FAQs - A2X Certification for Accountants and Bookkeepers
What is 'free trial' mode?
What if I am selling on multiple marketplaces or stores?
General FAQS
Shopify Integration by Xero vs A2X
Carried Forward Balance Account - Xero: Video Tutorial
New Settlement/Payout/Deposit page layout
Are the A2X transactions automatically posted to the accounting system?
Does A2X actually import the individual Amazon orders? Or does it only do the consolidated entries?
How does A2X convert a foreign currency to my home currency so I can reconcile deposits?
Can I track FBA shipments for sales through other channels such as Etsy, Magento or eBay?
Understanding Amazon Transactions
A2X and Making Tax Digital
How long does it take for settlements to appear in my A2X account?
Status Indicators: What do they mean?
Why is my settlement 'on hold' and how do I release it?
Why do my settlements have a different currency than Amazon deposits?
Amazon Lending
What is Marketplace Facilitator Tax and how do I account for it?
What are Amazon Pay by Invoice (Business settlements) and how do they work?
Payable to Amazon / Successful Charge: What are they and how do I account for them?
Raising cases with Amazon Seller Support
A2X and the GDPR
Amazon Marketplaces and Regions
What is an Amazon Marketplace Region?
What are Amazon Accounts and Amazon Markets?
Amazon US Marketplace and A2X
Amazon CA Marketplace and A2X
Amazon MX Marketplace and A2X
Amazon UK Marketplace and A2X
Amazon EU Marketplaces and A2X
Amazon AU Marketplace and A2X
Amazon JP Marketplace and A2X
Amazon India Marketplace and A2X
Amazon SG Marketplace and A2X
Amazon AE Marketplace and A2X
Billing and Subscriptions
How do I change the email address on my A2X monthly billing?
How do I close my account?
How to use an A2X coupon code
How do I cancel my subscription plan and close my account?
Connections and Logins
How do I add multiple A2X accounts to one User login
How do I connect multiple A2X accounts to the same Xero or QuickBooks Online account?
A2X says connected to Xero or QuickBooks Online but shows "Unknown Company"
Can I change my Google Account? Can I invite other users to my Account?
Can I change the Accounting System Connection?
Account Mapping and Configuration
What are the Marketplace Facilitator Tax lines (MFT) in UK/EU settlements?
Automation settings in A2X: Auto-posting, Auto-mapping and Auto-Approve Invoices
Unknown or Pending Country transactions in A2X, what does it mean and how do I map these transactions?
Enable advanced mapping rules in A2X for Amazon for UK VAT, OSS/IOSS and AU GST registered sellers
Automapping Rules: how to create and set your rules in A2X
Mapping in A2X to include or exclude transactions from your tax module
How do the Accounts and Taxes mapping tools work?
A2X for Amazon - Accounts Mapping: Transaction Type Categories
How to do Bulk Actions on Settlements or Payouts
How to reconcile Seller Central Payments Screen to the A2X settlement summary
How to balance or reconcile your Amazon 1099K to Amazon reports and A2X reports: Step by Step Complete Guide
Settlement History & Missing Data
How to Request Settlement History inside A2X
How far back in time can A2X import Settlements from Amazon?
Why are some of my settlement files missing in A2X?
Why Does it Show "Archived or Missing" in the Settlement Status ?
Amazon settlement formats: V1 and V2 flat file