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FAQs - A2X Certification Course for Accountants and Bookkeepers
FAQs - A2X Certification Course for Accountants and Bookkeepers
Ellen Main avatar
Written by Ellen Main
Updated over a week ago

What is the A2X Certification?

A course designed to give Accountants and Bookkeepers the knowledge and confidence to get the most out of A2X for their ecommerce clients. Complete nine modules at your own pace to become A2X Certified! Each module includes on-demand videos, written text, support articles, and quizzes to test your knowledge.

Why should I get Certified?

  • To gain a thorough understanding of how to use A2X

  • To keep up-to-date with new A2X features

  • To get an A2X certification badge to promote your expertise to potential clients.

  • To meet the prerequisites to become an A2X Bronze Partner and to list your practice on the A2X Directory.

Who is the A2X Certification for?

Any Accountant or Bookkeeper can do the A2X Certification Course.

How much does the course cost?

The course is free.

How do I get started with the A2X Certification?

Head to and click ‘Get certified’ If you do not already, you will need to create a teachable account. If you do have a teachable account, you can log in and select the A2X Certification Course.

Do I need to use the same email I use to log in to A2X?

You are free to use any email address. A2X accounts are not linked to the Teachable course accounts. However, using the same email may simplify your experience and support services. Remember the email you used to sign up, as it's helpful for course-related support queries.

I have completed the course. Why have I not received a Certified badge?

We cannot email you your badge if you have not opted in to receive emails from A2X. If you complete the course and have not received your badge. Please email with the email address you completed the course, and we’ll send your badge.

How many licenses are available for each Accounting or Bookkeeper practice?

Unlimited members of one practice can complete the Certification. You can use this course as part of your staff onboarding process.

If I get a quiz question wrong, will I fail the course?

You need to pass the course quizzes to pass the module. You have unlimited opportunities to pass each module.

How often is the A2X Certification updated?

Every time there is a major product release, the A2X Certification is updated. You do not need to complete the new modules to remain certified. However, it is recommended that you do.

I have feedback on the course, who do I email?

We welcome all feedback and are always looking for ways to improve the course. We’re here and available via chat anytime.

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