When you first subscribe to A2X, approximately 10 settlements will come into your settlements list automatically.  To retrieve settlement history older than what A2X automatically imports, go to Settings > History and click on Request More History:

It is helpful to check Amazon to make sure the settlements are available for download and not been archived. For more information, please check the article available HERE

Please wait for up to 12 hours after requesting history to confirm all missing settlements have imported.  If you need any assistance with this, please contact our support team anytime.

Hint: If you are in chat and wish to view the article outside of the chat window, please click HERE

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