Skip to main content
All CollectionsFAQsBilling and Subscriptions
How do I change the email address on my A2X monthly billing?
How do I change the email address on my A2X monthly billing?

Manage your billing email inside A2X.

Iona Bird avatar
Written by Iona Bird
Updated over a year ago

To update your billing email address inside A2X, go to your A2X Settings > Billing, and click on 'Change' under 'Payment Method':


Does your page look different? Click HERE for additional instructions

Then click on 'Change Payment' as shown below:

Error message 404: Customer not found - if you received an error message instead of the screenshot above, please switch to your other A2X account using the blue dropdown bar in the upper right corner.

You can change your email in the next form either in Credit Card or PayPal tab, depending on how you pay.  (Your current billing name and email will show.  Below screenshot is only for illustration purposes.)

Click on 'Update Subscription' to complete the email change. When your next subscription payment goes through, you can either check for the invoice in your email inbox or check A2X Settings > Billing, where you should see the new email in the 'Payments' section, 'Paid By' column.

This means that you've successfully changed your billing email and it will be reflected on your next monthly billing!

Hint: If you are in chat and wish to view the article outside of the chat window, please click HERE

Did this answer your question?