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A2X for BigCommerce
Getting started with A2X for BigCommerce
Getting started with A2X for BigCommerce

How A2X will import your BigCommerce transactions to Xero and Quickbooks

Mariko Newman avatar
Written by Mariko Newman
Updated over a week ago

About A2X for BigCommerce

A2X for BigCommerce imports your BigCommerce transactions on a daily basis and posts them to your accounting system in a way that makes it easy to reconcile the sales, refunds, discounts, taxes, and shipping against each payment gateway.

A2X for BigCommerce has several benefits for accounting:

  • Automatically imports accurate BigCommerce data.

  • Scales to support thousands of daily orders without sending thousands of individual invoices to the accounting system.

  • A2X also supports Amazon and Shopify, you can connect all of your marketplaces to a single accounting system for multi-channel sellers.

  • Supports multi-currency sellers and multiple tax rates.

  • Provides features such as Product Types to help better understand your revenue streams.

Follow the steps below to start your journey towards more accurate and efficient accounting for your BigCommerce sales.

1. Creating an A2X for BigCommerce account from the BigCommerce sign-up page

Note: If you already have an existing A2X account, you will be asked to confirm that you wish to create a new account, to proceed, select 'Continue with New Account'.

In the next window, choose 'Continue to set up'.

Once your account is created it should look like this:

Now you are ready to set up your new A2X for BigCommerce account.

If you don’t have an existing A2X account, you can sign up by clicking HERE.

2. Connecting A2X to your BigCommerce account

Select the option 'Continue with BigCommerce' in the box labeled Step 1.

This will take you to the following page where you will be prompted to enter your Store Hash and Access Token. For more detailed instructions on how to find your BigCommerce Store Hash and Access Token, click HERE.

Once connected, you'll be redirected back to A2X and your first settlements will begin to import into A2X. The process usually takes 10-20 minutes and for larger BigCommerce accounts, it may take several hours to complete.

Note: you must have at least one order in your BigCommerce account in order to connect successfully.

3. Connecting A2X to your accounting system

In the box labeled Step 2, click on the green ‘Connect’ button next to your accounting system and proceed with the connection process. You will be redirected to your accounting system to grant A2X permission.

If you are connecting A2X for BigCommerce to the same accounting system that you have already connected to a different A2X account (either with Amazon, Shopify or a different BigCommerce account), you should choose to share the existing connection, rather than create a new connection. To read more about this, click HERE.

You can disable and configure these settings in Settings > Connections.

Once connected to BigCommerce and your Accounting System you should see the payouts similar to below:

4. Configuring the accounts and taxes for your BigCommerce Payouts

The next step is to configure A2X for BigCommerce to map your BigCommerce transactions to the correct accounts in your accounting software.

A2X can create the default accounts for you, or you can select your own individual accounts from the dropdowns. We recommend working with your accountant on this initial setup as it will impact how the BigCommerce transactions appear in your financial reporting.

You can also customize how the A2X transactions are created, such as grouping the sales by country in the Settings > Invoice section of A2X. This can help if you have specific tax handling requirements. Click here for some tips and tricks on our mappings page.

Note: For more information about these mappings or if you have specific requirements that are not handled by the current mapping, please contact the A2X support team.

5. Posting your BigCommerce Payouts and reconciling them in your accounting system

Once you have connected and configured your account, you can send your payouts to your accounting system. To do that, click the 'Send' link in the line of the payout you would like to send.

The transactions sent from A2X do not need to be reconciled against your bank feed as these transactions are posted to your accounting system against clearing account/s for each payment gateway. A good idea would be to create a clearing account of your different payment gateways and send the payout line from each payment gateway to its own clearing account. The exact configuration for these accounts will differ depending on the payment methods.

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