Congratulations! You have opened an A2X for BigCommerce account.
Now you're ready to connect to your BigCommerce store. A2X needs access to your BigCommerce to import your order data. Once connected, data will flow into A2X, but nothing will change within your sales channel. You can disconnect A2X at any time.
1. If you have access to the BigCommerce Store than use the 'I have access' option to connect.
Here you can enter your Store Hash and click 'Connect'.
2. The second connect option is if you are not the owner of the BigCommerce Store. Then you can choose the 'I need to request access' for that account.
Then, you can enter the client's name and e-mail in the designated fields, as well as preview the message that will be sent to the client.
3. The third option A2X provides to connect A2X to your BigCommerce store is if you have an authorization token. Follow the instructions here to generate your Store Hash and Access Token if you're unsure of how to do this.
Please note that it needs to be the store owner who retrieves this information.
Once you have connected using Your BigCommerce Account will now be connected and you will then be taken back to the main A2X admin dashboard. Your first payouts will begin to import into A2X. The process usually takes 10-20 minutes and for larger BigCommerce Accounts, it can take several hours to complete.
You will need to connect your accounting system to see these payouts but we won't send anything to your accounting system without your permission!