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How do I Get Started with A2X for Shopify? Step 2: Connect to your Shopify Store
How do I Get Started with A2X for Shopify? Step 2: Connect to your Shopify Store

Connect your new A2X account to your Shopify Store

Iona Bird avatar
Written by Iona Bird
Updated over a week ago

Congratulations! You have opened your first A2X trial account.
You are now ready to connect to your Shopify Store.
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1. If you are the owner of the Shopify store, select the 'I have access' option and click Connect:

Then, input your Shopify store name and click Connect:

Please note: If you receive an error message that says "this shop is currently unavailable", please try including a hyphen between each word in your shop name within the 'mystore' field.

You will be redirected to your Shopify store and asked to login and grant A2X permission to connect to your Shopify store. You must grant this permission in order to use A2X for Shopify:

Once the connection is completed, you'll be redirected back to A2X and your first payouts will begin to import into A2X - this process usually takes 10-20 minutes and for larger Shopify stores can take several hours to complete.

2. If you are not the owner of the Shopify store, select the 'I need to request access' option and click Connect:

Next, enter the store owner's name and e-mail in the designated fields. Important note: This must be the Shopify store owner (or a staff/user with full Shopify store permissions), otherwise Shopify will fail to connect. Please see this article HERE for more information on Shopify Staff or Shopify Partner user permissions.

You will also see a preview of the message that will be sent to the store owner:

Then, click the 'Send request to connect' button. The store owner will receive an e-mail and should click the 'Continue to connect' button in the email:


They will be redirected to the Shopify store and asked to login and grant A2X permission to connect. They must grant this permission in order to use A2X for Shopify.

Once the connection is completed, the first payouts will begin to import into A2X. The process usually takes 10-20 minutes and for larger Shopify stores, it can take several hours to complete. Once the permission is granted, you'll be redirected back to A2X and your first payouts.

Next Article: Step 3 - Connect A2X to your accounting software
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