Your client may have already given you user permission levels to access their Shopify store. Below are the instructions for your client to give you the required permission levels.

Staff & Partner Permissions in Shopify

Here's an article in Shopify with more information on how to manage staff. Shopify currently offers 3 permission levels for users:

  • Owner permission
  • Full permission
  • Limited (customized) permission

To connect A2X to Shopify, your client should give you "full permission" level

Instructions for your client to add a user (staff) in Shopify:


Step 1: Go to Shopify > Settings and choose Plan & Permissions

Step 2: Click on "Add staff account"

Step 3: Send user invitation with the box checked for "This staff account will have full permissions"


Once you receive the user invitation from Shopify, create a login and password to access your clients' Shopify store(s).

Next steps:

➡️ Connect A2X to Shopify. Log into A2X, click on the "Connect to Shopify" button, and complete the connection. For more information, please reference this article HERE.

Hint: If you are in chat and wish to view this article outside of the chat window, please click HERE

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