About A2X for Shopify
A2X for Shopify imports your Shopify payouts and sales, and posts them to your accounting system in a way that makes it easy to reconcile the sales, refunds, discounts taxes and shipping against the cash receipts.
A2X for Shopify has several benefits for accounting:
Reconciles Shopify Payments perfectly, including all fees
Automatically imports accurate Shopify data
Scales to support 1000's of daily orders without sending 1000's of individual invoices to the accounting system
Supports multiple Shopify stores connecting to a single accounting system for multi-channel sellers
Supports multi-currency sellers and multiple tax rates
Supported Payment Gateways
Shopify Payments - payouts will reconcile directly to bank deposits
PayPal - transactions posted to accounting system with a clearing account
Amazon Pay - transactions posted to accounting system with a clearing account
Authorize - transactions posted to accounting system with a clearing account
Afterpay - transactions posted to accounting system with a clearing account
Other gateways - posted to accounting system with a clearing account, please contact support for specific gateway information.
1. Creating an A2X for Shopify account
Create a new A2X for Shopify account from the Shopify sign-up page.
If you already have an existing A2X for Amazon account, you will be asked to confirm that you wish to create a new account. So, this is where you need to choose 'Continue with New Account'.
In the next window, choose 'Continue to Your New Account'.
Once your account is created it should look like this:
Now you are ready to set up your new A2X for Shopify account.
2. Connecting to your accounting system
Click the Connect button for your accounting system and proceed with the connection process. You will be redirected to your accounting system to grant A2X permission.
If you are connecting A2X for Shopify to the same accounting system that you are already connected to with a different A2X account (either with Amazon or a different Shopify store), you should choose to share the existing connection rather than create a new connection.
3. Connecting an A2X for Shopify account to your Shopify store
Option 1: I have access
Connect to Shopify by clicking the 'install' button:
This will take you to the Shopify app store, specifically the account you were last accessing.
Make sure you are in the right Shopify store to which you want to connect. To check click on the top right corner store icon.
In the drop-down, you will either see the correct store name, OR if you're in the wrong store, you can click 'switch stores'.
Clicking 'Switch stores' will display a pop-up of the stores you have access to. Make sure you select the store you want to connect to:
Once you are in the correct store, you can click the 'install' button, which will take you the install app page. please continue by clicking the final install button:
Important note: You must be a Shopify user with full store permissions, otherwise, Shopify will fail to connect. Please see this article HERE for more information on Shopify user permissions.
Once the connection is completed, you'll be redirected back to A2X, and your first payouts will begin to import into A2X - this process usually takes 10-20 minutes and, for larger Shopify store,s can take several hours to complete.
Once imported, you should see the payouts like those shown below:
Option 2: I need to request access
If you need to request access, enter the Shopify store owner's name and e-mail in the designated fields.
Important note: This must be the Shopify store owner (or a Shopify user with full store permissions), otherwise, Shopify will fail to connect. Please see this article HERE for more information on Shopify user permissions.
Then, click the 'Send request to connect' button. The owner of the Shopify store will receive an e-mail and should click the 'Continue to connect' button in the email:
They will be redirected to the Shopify store and asked to login and grant A2X permission to connect. They must grant this permission in order to use A2X for Shopify:
Once the connection is completed, the first payouts will begin to import into A2X. The process usually takes 10-20 minutes and for larger Shopify stores, it can take several hours to complete.
4. Configuring the accounts and taxes for your Shopify sales
You need to configure A2X for Shopify to map your Shopify transactions into your accounting system.
A2X will offer to create several generic default accounts, or you can select your own individual mappings. We recommend working with your accountant on this initial setup as it will impact how the Shopify transactions appear in your financial reporting.
You can also customize how the A2X transactions are created, such as grouping the sales by country or province in the Settings > Invoice section of A2X. This can help if you have specific tax handling requirements for some countries.
Shopify Payments Gateway
The sales, refunds and other transactions that are paid via Shopify Payments will be imported to A2X in their own payouts, these will be posted as a single batch of transactions and will always match perfectly to the corresponding deposits from Shopify.
Other Payment Gateways
If you are using other gateways or payment methods on your Shopify store, these will be imported separately into A2X for Shopify. Typically, you will need to define a clearing account for each of them, and post the corresponding payment proceeds to the same clearing account. The exact configuration for these accounts will differ depending on the payment methods.
You can disable, configure and preview these settlements in Settings > Connections.
Please Note: For more information about these mappings or if you have specific requirements that are not handled by the current mapping, please contact the A2X support team.
5. Posting your Shopify payouts and reconciling them in your accounting system
Once you have connected and configured your account, you can send your payouts to your accounting system. To do that, click the Send link.
You will then see the payout in your accounting system and be able to match or reconcile it to the corresponding deposit. For example, below is Xero's bank reconciliation screen showing the matching payouts.
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