You can close any duplicate or unwanted A2X accounts.
Important notes:
The account must be unsubscribed (in trial mode).
You may want to download your A2X subscription invoices for your records, as these cannot be retrieved once the account is closed.
Only the account admin can close the account.
The account admin will need to remove all other users on the account.
Closing an account is permanent. You will not be able to access or restore the data once closed.
To permanently close your A2X account, go to Settings > Users and click Close Account:
You will be automatically logged out of A2X. When you log back into A2X, the account should no longer be listed. You can repeat these steps for other unwanted accounts.
Hint: If you are in chat and wish to view the article outside of the chat window, please click HERE.