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How to cancel your A2X subscription plan

Written by Misty Hardwick

Follow the steps below to cancel your A2X subscription plan.

Please review these important notes before cancelling your subscription:

  • Cancelling your subscription plan will stop further billing.

  • Your service will end immediately to ensure that no further data is sent to your accounting system — your A2X account will revert to our free trial mode with limited access.

  • You may want to cancel your plan at the end of your current billing cycle to complete your full month of service.

  • Please export any data you wish to retain before cancelling.

  • Cancelled paid accounts are automatically deleted after 90 days (unless resubscribed).

To proceed with cancellation, start by clicking on your user icon in A2X, then click on My Subscriptions:

If your account has a different view, please contact support at contact@a2xaccounting.com or via the chat icon in A2X for assistance.

Next, click the Edit Plan button for the subscription you wish to cancel:

This will redirect you to the pricing page. Scroll down and click the Cancel subscription button in the lower right corner:

Next, click the blue Continue to cancel button:

Lastly, select an option from the closing survey, then click the red Cancel subscription button to finalize:

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