Only the owner of the Amazon seller account can connect the Amazon account to A2X - the required permissions cannot be granted to any other 3rd party.

This makes it more complex if a 3rd party, for example an accountant or bookkeeper, is setting up an A2X account on behalf of their client.

There are two ways you can get Amazon connected:

  1. Invite the seller to connect directly to Amazon (no A2X login required)
  2. Invite the seller as a user in A2X, and have them login and complete the connection to Amazon step for you.

In this article we will describe both of these options with screenshots.

Option 1: Invite Seller to connect

In this option you can input the seller email address and select which market you need to connect to on the 'Connect A2X to Amazon' page:

Clicking on 'Connect to Amazon' will take you to the next page, where you need to choose the second option to request access to that seller account.

Then, you can select the marketplace that you are requesting access to, and enter client's name and e-mail in the designated fields, as well as see the preview of the message that will be sent to the client. 

When you hit the 'Send Request to Connect' button, you and the owner of the seller account will receive e-mail like this:

Then, the owner of the Amazon seller account should click the 'Continue to connect' button in the email, which will lead to the following page:

The owner will need to click through to Amazon, login, connect and then return to A2X. You will receive and email confirmation, when they have completed the connection and the A2X account will be ready to start using.

Option 2: Invite Seller as a user in the A2X account

A2X supports multiple users in each account, and the account admin can invite the client into the A2X account. The client will be able to see and review the account, and can then initiate the connection directly, just like any A2X user.

First, invite your client to the account:

Then, once they accept the invite, and login with their google account, they will be able to connect to Amazon, select their marketplace and proceed with connection steps as normal.

To see the complete article on how to connect to an Amazon Marketplace, click HERE

Hint: If you are in chat and wish to view the article outside of the chat window, please click HERE

Did this answer your question?