If your Shopify store has more than one business entity as part of your Shopify Plus package, A2X now gives you a choice in how your data is synced and organized. That means cleaner books that reflect your actual entity structure, with accurate reporting per entity and simpler reconciliation.
Single or multi-entity mode?
All Entities
This mode syncs transaction data from every entity in your Shopify store into one A2X account.
All entity data posts to a single general ledger.
Reconciliation aligns with Shopify's Finance Summary at the store level, the same totals you see in Shopify.
Entity data is available in some selected reports and exports, so you can still see which entity a transaction belongs to.
Best for: Stores that manage all entities within a single accounting organization or general ledger, or where store-level reconciliation is the priority.
Single Entity
This mode syncs transaction data from only a single selected entity into each A2X account.
Each entity gets its own A2X account, which can post to its own general ledger, keeping your books fully separate.
Each A2X account requires its own subscription, or counts as one channel on a premium or multichannel subscription.
Reconciliation is scoped to the selected entity only.
Best for: Stores that maintain separate general ledgers or accounting organization per legal entity, or where clean legal separation between entities is important.
How to choose which model is right for you
Here are some questions to help you decide:
Do your entities post to one general ledger or separate ones? This is often the deciding factor. All Entities mode posts everything to a single GL. If your entities need to post to separate general ledgers because they have their own books or are distinct legal entities, One Entity mode gives you that separation.
Do you use one accounting organization for your whole store, or separate files per entity? If you use one file, All Entities mode is likely the simplest option. If you use separate files per entity, One Entity mode will keep your A2X data aligned with that structure.
Are you comfortable managing multiple A2X accounts and subscriptions? One Entity mode requires a separate A2X account (and subscription) for each entity. If you'd prefer to keep things consolidated, All Entities mode keeps everything in one place.
If you're still unsure, contact our support team. We're happy to talk through your specific setup.
Connecting a new multi-entity Shopify store
When you connect a new Shopify store, A2X will automatically detect whether it has multiple Business Entities. If it does, you'll be prompted to choose between All Entities and Single Entity mode during the connection flow.
This choice is made once during connection and is locked to the account. If you need to change your entity scope later, you'll need to create a new A2X account and reconnect your store.
For existing A2X customers
If you're already using A2X with a multi-entity Shopify store, it will default to All Entities mode, meaning A2X will capture all of the payouts on your Shopify store and process them in one A2X account.
If you’d like to switch to single entity mode, you will need to:
Create new A2X accounts for each entity you want to track separately.
Replicate your existing mappings so you don't have to start from scratch; you can copy your mapping.
Review any changes to your subscription.
Setting up single entities
Step 1: Create a new A2X account for each entity
You'll need one new A2X account for each entity you want to track separately. For example, if you have three entities and want all three on their own books, you'll create three new accounts.
To create a new A2X account, go to your blue left sidebar in A2X and click the plus sign at the bottom to 'Create new account' and follow the prompts.
Step 2: Connect your Shopify store and select your entity
In each new A2X account, connect your Shopify store. A2X will detect that your store has multiple entities and prompt you to choose a mode. Select one, then choose the specific entity you want that account to sync.
Repeat this for each new account, selecting a different entity each time.
Step 3: Map each entity
You will need to map each A2X account. You don't necessarily need to rebuild your mappings from scratch; you can use the copy mapping tool to replicate your existing mapping configuration into each new account.
To do this, on the Accounts and Taxes page, select ‘Copy mappings tool’. Then select the account you’d like to copy the mappings from in the dropdown
Once mapped, review the mappings to make sure they're correct for that entity's general ledger, especially if your entities use different chart of accounts structures.
Step 4: Set up subscriptions
Each separate account will require its own subscription, or will count as one channel on a premium or multichannel subscription. You can manage this from within your billing.
To find out more about how A2X multi-channel pricing plans work, visit this page: How does your pricing work for selling on multi-channels?
Once your new Single Entity accounts are set up and your mappings are in place, you can start using them for your accounting.
If you'd prefer guided support, or if anything in the process isn't clear, [contact our support team]. We can walk you through the transition or answer any questions about your specific setup.
Frequently asked questions
Can I change modes after I've connected? No. The entity scope is locked to the account at the time of connection. If you need to change modes, you'll need to create a new A2X account and reconnect your store. Our support team can help with this.
Do I need a separate subscription for each entity in Single Entity mode? Yes. Each A2X account requires its own subscription, and each entity needs its own A2X account in Single Entity mode.