General Use & Operations

Why does A2X sometimes split my Amazon settlement into two invoices in Xero?
Amazon settlements are paid every 1-2 weeks (generally) but often will cross a month boundary. For example, one settlement may start on June 25th and ru...
Mon, 2 Jan, 2017 at 4:53 PM
How do I reconcile my Amazon payment to the invoices that A2X posts to Xero?
If the settlement period does not go past the end of a month, then it will have exactly one A2X invoice in Xero and Xero will usually automatically detect t...
Wed, 4 Jan, 2017 at 4:38 AM
Why doesn't A2X import every Amazon order as an individual Xero invoice?
A2X has been built from the ground up with one basic premise, that all transactions should be able to reconcile back to the money in your bank account - as ...
Wed, 4 Jan, 2017 at 4:48 AM
Can I connect more than one A2X account to a single Xero organization?
Yes you can. You will need to have a single A2X user account with access to both A2X accounts that you want to share Xero access. One account connects to Xe...
Wed, 4 Jan, 2017 at 5:09 AM
What do the invoice settings do in the Settings section of my account? 
The invoice settings in your account settings control how A2X creates the Xero invoices when posting them to your Xero account. By default A2X will summariz...
Wed, 4 Jan, 2017 at 5:14 AM
Do you support Xero Tracking Categories?     
Yes, you can select a tracking category for the invoices that A2X posts to Xero.
Wed, 4 Jan, 2017 at 5:16 AM
Amazon Reserve amounts: what to do when Amazon withholds your settlement payment
In this post we want to cover two often confusing transactions you will see in your Amazon settlement files that A2X imports. The first is the Current Rese...
Wed, 4 Jan, 2017 at 5:48 AM
Settlement with a negative balance? What happens to them in Xero, where do they go and how can I reconcile them?
A2X can automatically post your Amazon settlements to Xero. If the settlement covers more than one month, we'll split the settlement and create 2 invo...
Wed, 25 Jan, 2017 at 9:19 PM
Where do settlements go when A2X sends them to Xero?
'Single invoice, single payment, where do they go and how are they reconciled?'   This is the simplest scenario for reconciling:    1. A...
Wed, 12 Jul, 2017 at 6:01 PM