FAQs

15 articles in this collection
Written by Ashley Schroder and Karen Brady

What are Amazon Accounts and Amazon Markets?       

Written by Ashley Schroder
Updated over a week ago

What is an Amazon Marketplace Region?

What marketplaces are in each region? What about Japan?
Written by Karen Brady
Updated over a week ago

How long does it take for settlements to appear in my A2X account?

Written by Ashley Schroder
Updated over a week ago

Why are some of my settlement files missing?   

Written by Ashley Schroder
Updated over a week ago

How to Request Settlement History inside A2X

Written by Karen Brady
Updated this week

How far back in time can A2X import Settlements from Amazon?

Can I import summaries from the beginning of the year?
Written by Karen Brady
Updated this week

How do I add multiple A2X accounts to one User login

Written by Karen Brady
Updated this week

Can I change my Google Account? Can I invite other users to my Account?

Invite other Google Accounts, including another that you use
Written by Karen Brady
Updated this week

A2X says connected to Xero (or QuickBooks) but shows "Unknown Company"

Settlements are not sending to the accounting software
Written by Karen Brady
Updated this week

How do I change the email address on my A2X monthly billing?

Manage your billing email inside A2X.
Written by Karen Brady
Updated this week

How do I connect multiple A2X accounts to the same Xero or QuickBooks Online account?

If you have two or more A2X accounts, you can connect both with one Xero or QuickBooks Online account by sharing the connection.
Written by Karen Brady
Updated this week

How do I know which accounts and tax rates to use for each Amazon income and expense type?   

Written by Ashley Schroder
Updated this week

How does A2X convert a foreign currency to my home currency so I can reconcile deposits?

How A2X handles multi-currency
Written by Karen Brady
Updated this week

How to use an A2X coupon code

Where to put an A2X coupon code when subscribing
Written by Ashley Schroder
Updated this week

How do I cancel my account?

Cancel my subscription
Written by Karen Brady
Updated this week